Mastercard, VPBank and MBBank launch first authenticated agentic transactions in VN

Mastercard, VPBank and MBBank launch first authenticated agentic transactions in VN

Agentic commerce is rapidly gaining momentum globally, projected to contribute up to US$3 trillion to $5 trillion in orchestrated revenue of the global retail market.

Mastercard Agent Pay provides the safeguards needed for secure AI‑initiated transactions. — Photo courtesy of Mastercard

Mastercard announced the successful completion of a pilot programme that delivered its first authenticated agentic transactions in Việt Nam on April 14, marking a major step forward for the country’s digital ecosystem.

For the first time in the country, the transaction was conducted with Vietnam Prosperity Joint Stock Commercial Bank (VPBank) and Military Commercial Joint Stock Bank (MBBank), using Mastercard Agent Pay and was initiated by AI agents in a controlled pilot environment, ensuring security, transparency and full consumer control.

The completed transaction was for a ride-hailing booking through hoppa, a global mobility provider and used tokenised credentials authenticated with Mastercard Payment Passkeys to ensure strong customer verification and data protection.

Sharad Jain, Country Manager, Vietnam, Laos and Cambodia, Mastercard, said: “Mastercard’s first live agentic transaction in Việt Nam is an important milestone, highlighting how AI can participate in commerce in a secure and responsible way.

"With Mastercard Agent Pay, we are enabling trusted interactions between consumers, AI agents and merchants while ensuring strong authentication and transparency.

Mastercard Agent Pay provides the safeguards needed for secure AI‑initiated transactions. Each transaction uses Mastercard Agentic Token, uniquely issued to each agent for enhanced security. Consumer consent is explicitly captured and purchase confirmation is secured via Mastercard Payment Passkeys.

In the future, Mastercard will continue to work with other organisations to expand the use cases for secure, authenticated agentic transactions across further industry segments, including travel, entertainment and retail.

Phùng Duy Khương, standing deputy CEO, VPBank, said: “Agentic commerce represents the next evolution of innovative digital payments. At VPBank, we continue to invest in innovative AI-driven payment solutions that truly understand individual customer needs.

"Partnering with Mastercard allows us to elevate hyper-personalisation in payments, while ensuring that customers remain fully empowered, informed, protected and in control of their financial journey.”

Vũ Thành Trung, Vice Chairman, MB, said: “As a technology-driven bank, MB is focused on building payment solutions that are intelligent, high-speed, and inherently secure. At MB, we are not just deploying AI. We are building an ecosystem where AI agents seamlessly and securely empower consumer transactions. Our partnership with Mastercard reaffirms our position as a pioneer, setting new benchmarks for trust and protection in the AI-driven era.”

Agentic commerce is rapidly gaining momentum globally, projected to contribute up to US$3 trillion to $5 trillion in orchestrated revenue of the global retail market.

AI-powered agents are increasingly capable of handling everyday tasks – discovering products, managing subscriptions, and completing purchases – fundamentally reshaping how consumers and businesses interact online.

As agentic commerce evolves, a trusted, secure and seamless payment infrastructure becomes critical to enable these transactions. 

Bizhub