Siemens aims to be the partner of choice for Vietnamese customers
Siemens aims to be the partner of choice for Vietnamese customers
Siemens Customer Day 2014 took place in Ho Chi Minh City today attracting more than 200 Vietnamese participants from many industries along electrification and automation fields.
President and CEO of Siemens Vietnam Pham Thai Lai
Joining the event, Vietnamese customers were provided with Siemens latest innovations in the areas of power transmission and distribution, industrial automation, and building technology.
They also had ample opportunities to give feedback about Siemens products and service, as well as to dialogue with Siemens senior experts from Germany and in the region.
Through the event, Siemens wants to get closer to Vietnamese customers and to better understand their needs and expectations about Siemens’ products, solutions and service thus being able to provide the best support.
Participants were also communicated Siemens AG most recent strategic realignment and Vision 2020.
Customers are our most important key stakeholder, and their satisfaction is our benchmark. We appreciate their honest and constructive feedback. We are continuously working on strengthening their trust in Siemens, and will do all we can to become the partner of choice for our Vietnamese customers,” said president and CEO of Siemens Vietnam Pham Thai Lai.
Lai added that as for Siemens Vision 2020, Siemens AG will position itself along the electrification, automation and digitalisation.
Accordingly, from October 1, 2014 the organisation will be streamlined by eliminating one organisational layer and bundling the businesses into nine divisions instead of currently 16.
“Siemens has been present in Vietnam for several decades with a very strong footprint. Together with our Vietnamese customers, we have successfully implemented many key projects supporting the rigorous development of the country’s infrastructure. With the new structure we are now even closer to our customers and can even better serve them,” Lai asserted.
Siemens has been present in Vietnam since 1993. During more than 20 years, the company has successfully implemented many important infrastructure projects in Vietnam and is today a market and innovation leader in the sectors Energy, Industry, Healthcare, and Infrastructure & Cities.
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